Workshop
Mental Resilience and the Power of EQ
Facilitator – Louise Deeley
Louise is a Chartered Psychologist, who began her career as a Senior Lecturer in Sport Sciences at Roehampton University London. Since leaving academia, Louise has worked to enhance performance across both business and sport, designing and delivering High Performance Programmes for clients such as UK Sport, Prudential and the RFU, and in addition to development through training, supports individuals and teams to get the best out of themselves and others through tailored coaching in both 1-2-1 and group settings.
Overview
Mental Resilience can be defined as ‘an attitude that enables the individual to examine, enhance and utilise the strengths, characteristics and other resources available to him or her’.
Resilience isn’t just about being strong or tough; it’s also not just about ‘bouncing back’ into the same position, same place or same shape.
It’s about actively understanding and getting to grips with what it means to ‘be resilient’: The levels we inherit, how we adapt through challenging times and what we can learn for future use.
Why
To support and protect the mental health of associates in a world that is becoming increasingly volatile, uncertain, complex and ambiguous (VUCA) and where:
• 1 in 6 employees in the UK are dealing with a mental health problem at any one time
• There is a rise in absenteeism due to mental health challenges
• Presenteeism is often considered the norm
• Burnout is becoming more prevalent
• Stress, anxiety and fear negatively affect processes such as creativity, flexible thinking and decision making abilities
Style
The style will be a blend of teaching, practical, coaching and exploring with slides and relevant reference materials being made available
Pre-Course Work
Possibilities include an EQi or Energy & Performance Profiler
The day will provide associates
• With a safe, but challenging, space to explore the often shied away from area of mental health.
• Time to explore what mental resilience and emotional intelligence means ‘to me’,
• An opportunity to take action to enhance this aspect of their functioning, resulting in both human and business gains.
• An opportunity to Develop Recognition, Build Protection, Extend Capacity, Deliver Renewal
Content and sessions that will
• Introduce the topic of Psychological Resilience, and how it is both linked to physical, intellectual and financial factors that can also impact resilience
• Explore resilience as a process
• Clarify what is meant psychologically by Pressure, Stress and Adversity and how these relate to Resilience
• Explore how Emotional Intelligence Competencies such as Emotional Awareness, Empathy, Impulse Control, Relationship Building, Problem Solving and Optimism contribute to perceptions of Self Efficacy in the workplace, and how this helps or hinders individual performance
• Discuss how a loss of resilience is different to burnout, and why it’s important to recognise this in the workplace
• Examine how distorted thought patterns influence a loss in resilience and how to overcome them via reframing, looking through a different lens, challenging with language, using failure as feedback
• Look at effective communication with co-associates for cohesion and relationship building
• Measure your personal resilience (either EQi questionnaire, Energy & Performance Profiler or paper & pencil questionnaire)
• Explore tools and techniques to assist e.g.
o Reframing
o Emotional control
o Breathing techniques
o Mental rehearsal
• Give associates an opportunity to develop a personalised resilience plan
Learning objectives
✓ To have a greater understanding of what is meant by psychological resilience
✓ To understand the differences and relationships between pressure, stress, adversity
✓ To understand the importance of emotional intelligence in the workplace and how EQ is just as important as IQ
✓ To understand the competencies that make up emotional intelligence
✓ To have some practical tools and techniques to develop these competencies
✓ To recognise and acknowledge your personal levels of resilience, ‘the signs’ when things are ‘wobbling’ and have a personalised plan